What do new managers actually need to learn first, before the meetings, the metrics, the awkward feedback conversations, and the pressure to “prove” they belong in the role?

In this episode, Christine is joined by crowd favorite Erica Petrelli-Bayh for a back-to-basics conversation on the fundamentals of managing humans, not just tasks. They revisit the core lessons from the Management 101 course they built years ago, and break down what makes the leap from individual contributor to leader so disorienting, and so fixable.

You’ll hear:

• the first non-negotiable for new managers (hint: it’s not “have all the answers”)
• the biggest shock when you go from doing great work to leading people who do the work
• the technical essentials that keep teams on target, and why “systems” matter more than any one tool
• how to run better one-on-ones and meetings by tending to time and energy
• how to give clear, kind feedback without avoiding it for six months
• how trust gets built quickly, using psychological safety as your compass

If you’ve recently stepped into management, or you’re promoting someone who has, this is your foundation episode.

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