A long and unfinished debate has gone on for decades about the distinction between managing and leading. In this bonus episode our guest JD Cox offers his view on this topic.

While the primary focus of this podcast is on the role of a manager, we have have drifted now and again into the topic of leadership. JD believes it is important for a manager to display certain leadership qualities at critical moments of interaction with their team members. He outlines his thoughts for us here along with some outstanding, personal examples.

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