There's a premise that I think can help Quality Warriors become more influential in their organization: Managers can count better than they can think.

Is this an attack on managers? No, it is not. It is a call for understanding and a challenge.

People who are not managers often don't understand what challenges managers are facing. Their expectations of the managers can be unrealistic which undercuts their effectiveness and influence. This episode explores what managers are facing.

Of course, there are two sides to the issue. Many of the challenges managers face with their people are related to things that the managers are capable of controlling. That is also discussed.

Guy Kawasaki's book "The Macintosh Way" is referenced in this episode. Guy has made a PDF version available for free at this link: TheMacintoshWay.pdf

Guy's website is Guy Kawasaki

Edward R. Tufte's book "Visual Explanations" is also referenced in this episode. His website is Edward Tufte website. The book's webpage is Visual Explanations book. The specific chapter referenced in this episode was published as a booklet. It's webpage is Visual and Statistical Thinking booklet

You can contact me via the website Way of the Quality Warrior or on LinkedIn Keith Fong