Let’s face it. 

A big part of the job of being an effective manager is the art of conversation.  During an average day, we end up talking with a lot of different people  about a lot of different things. It would be fair to say that our  conversations have a lot to do with our ability to get things done.  However, then there are THOSE conversations. You know the ones that I’m  talking about. 

Dead-end conversations.