In this episode, we’re diving into one of the hardest parts of being a beauty pro: setting realistic client expectations without feeling rude, cold, or insensitive. We break down how to communicate clearly, protect your time, and create boundaries that support both your sanity and your business, even when it feels uncomfortable.

From response times to treatment expectations to the “I need you right now” messages, we’re talking about the scripts, mindset shifts, and communication habits that help you run your business like a CEO, not a 24/7 crisis hotline.

If you’ve ever bent over backwards for clients and paid for it later, this episode is your permission slip to do better… and feel better doing it.

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