The Editor Life Podcast by DeVore Editorial

Managing Client Relationships


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Today we discuss how to foster beautiful, harmonious relationships with your clients from the very first moment you speak with them. We talk about how to take your ego out of the equation once you’ve signed that client on, and we chat about the pitfalls editors can fall into while editing, as well as a few positive ways to reframe those mistakes and turn them into fruitful, productive relationships with our clients.
 
Topics discussed in this episode:​ ​We’ve talked in prior episodes about boundaries and ethics, but today we’re going to get into communicating with your clients in a compassionate, reflective way.
-How reflective listening applies to the editorial relationship [06:40]
-Why offering consultations to your clients is key [08:58]
-A few common errors that editors make when managing clients [25:27]
-Finding the balance between celebrating and challenging your clients [37:11]
-Three core conditions of the therapeutic relationship, which can be applied to the editorial relationship [38:45]
-Why your suggested edits are options, not law [52:12]
Resources mentioned in this episode:
-Purity Coffee; Use the code EDITORLIFE to receive 10% off of your order [03:52]
-Quote by Stephen R. Covey, from The 7 Habits of Highly Effective People:Powerful Lessons in Personal Change [07:07]
-Zoom Video Communications [09:55]
-DeVore Editorial’s Prospective Client Questionnaire as a part of the Dream Biz Academy [11:51]
-Google Forms [13:10]
 
Calls-to-action:​
Are you interested in establishing or growing a thriving editing business in the Shining and Abundant Land of Ease, Fun, and Satisfaction? Subscribe to future episodes of Editor Life Podcast and rate and review. Send us a message at [email protected] to let us know what you think of the show, to ask us your questions, and to tell us what you’d like to hear discussed on future episodes.
To start building that thriving business, check out DeVoreEditorial.com to purchase and download our Editorial Resources.
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The Editor Life Podcast by DeVore EditorialBy Jaclyn DeVore and Angela Houston