*Sponsored by Ncontracts: https://www.ncontracts.com/

In an interview with RMA Communications Manager Stephen Krasowski, Stephanie Lyon, Vice President of Compliance at Ncontracts, discusses consumer complaint trends; the importance of managing consumer complaints; and best practices to strengthen your consumer complaint management program. Ncontracts will be sponsoring a webinar on this topic on December 9: https://www.rmahq.org/MeetingDetail.aspx?productId=686105540

Ncontracts will also be sponsoring a virtual forum titled “Fair Lending Compliance Best Practices & Analysis of Your Program” on December 8 and 10, which will discuss fair lending compliance risk and help you to understand your program and where you want to be: https://www.rmahq.org/MeetingDetail.aspx?productId=686116655