<p>One of the toughest jobs in AirAsia is in customer care as it involves solving the booking hiccups of the millions of people who travel with us. This week, AirAsia Customer Happiness Head Alexia Leong shares with us some of the highlights and lowlights of her job.</p>

One of the toughest jobs in AirAsia is in customer care as it involves solving the booking hiccups of the millions of people who travel with us. This week, AirAsia Customer Happiness Head Alexia Leong shares with us some of the highlights and lowlights of her job.

Managing Customer Happiness | Positive Altitude S1 EP6

Are you an aviation geek, sustainability enthusiast or just curious about the goings-on in AirAsia? Join Mun Ching and Sylvie for their weekly (sometimes fortnightly) rundown on happenings in the world of aviation sustainability.

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Managing Customer Happiness | Positive Altitude S1 EP6

Managing Customer Happiness | Positive Altitude S1 EP6