Integrated Revenue and Retention

MANAGING EMPLOYEE CHURN AND TRANSFORMATIONAL BENEFITS


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When employees and customers fully embrace digitalization, the breadth and depth of the transformational benefits are exceptionally huge. More especially when employee churn rate is low, while gaining access to added values, new insights into energy supply, building operations, optimized process conditions, better technology, strategic collaboration with partners, and interactions with employees like customer service representatives.

Customer Service as a reflection of business owner’s personal and brand stories with digital transformation technology is used to minimize employee churn and maximize customer experience. Integrating technology with story principles is used to solve the problems of employee churn and experience gaps. Integrated transformational technology and story fundamentals can be learned with mathematical models for inner transformation and outer operating transformational benefits.

Integrated Revenue and Retention Program, a career and business consulting firm, found that it costs nearly three times an employee’s salary to replace them and that, it costs 1/5 of the annual salary of the employee. This means that higher levels of employee churn can pose an operational challenge for any company, hence the need for integration technology and tools.

The goal of integrated revenue and retention is therefore to use integrated tools and digital recordings to study and control employee churn, transformational benefits, and customer experience, while analyzing the ways of interactions with customers, and teaching the lessons learnt. Integrated Revenue and Retention Management Strategy is used to achieve this goal and prevents employees from leaving the company.

This is achieved by minimizing employee churns, while strengthening transformational benefits and customer experience. Using an Integrated Management Model and Technology to control business requirements and outcomes. Integrated Management Technology is used to manage employee churns, transformational benefits, and business outcomes towards a sustainable development in business owner’s experience, employee experience, and customer experience.

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Integrated Revenue and RetentionBy John Osarenren