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Managing Multigenerational Teams - Rachel Berlin - Precision Floors and Decor
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In this episode, we will be speaking with Rachel Berlin, who is the Sales Manager at Precision Floors and Decor in Plymouth, WI. Rachel has been with the company for 6 years, starting as a salesperson and designer and working her way up as the company has grown, including the opening of a second location. Rachel will share her insights on how to handle client assignments when working with a team that spans multiple generations and design styles.
We will discuss the challenges and opportunities that arise when dealing with a diverse team of individuals with varying skills, expertise, and design preferences. Rachel will share her strategies for effectively managing client assignments and ensuring that clients are matched with the best-fit team members based on their unique needs and preferences.
We will explore how effective communication, collaboration, and understanding of each team member's strengths and weaknesses can contribute to successful client assignments. Rachel will also discuss how she fosters a positive and inclusive team culture that values diversity and promotes mutual respect and understanding among team members.
Rachel will provide practical tips and strategies for handling client assignments in a way that maximizes customer satisfaction and enhances the overall client experience. She will also share insights on how she ensures that the company's values and brand identity are consistently reflected in client interactions, regardless of the team member's age or design style.
Join us as we learn from Rachel's experiences and insights on how to effectively manage client assignments in a team that spans multiple generations and design styles, and ensure that clients receive the best possible service and experience from your business.
Need new headphones for working and listening to Floor Academy? Check out ISOTunes using the link below. Amazing Bluetooth headphones that are OSHA certified. http://bit.ly/2P5A9pR
Check out our sponsors
The International Surfaces Event
Johns Manville
Check out our website and store
Support the show
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By Kyle Hedin - Speaker, Mastermind Facilitator, Writer, Content Creator, Business Therapist, and Contractor
4.7
4444 ratings
Send us a text
In this episode, we will be speaking with Rachel Berlin, who is the Sales Manager at Precision Floors and Decor in Plymouth, WI. Rachel has been with the company for 6 years, starting as a salesperson and designer and working her way up as the company has grown, including the opening of a second location. Rachel will share her insights on how to handle client assignments when working with a team that spans multiple generations and design styles.
We will discuss the challenges and opportunities that arise when dealing with a diverse team of individuals with varying skills, expertise, and design preferences. Rachel will share her strategies for effectively managing client assignments and ensuring that clients are matched with the best-fit team members based on their unique needs and preferences.
We will explore how effective communication, collaboration, and understanding of each team member's strengths and weaknesses can contribute to successful client assignments. Rachel will also discuss how she fosters a positive and inclusive team culture that values diversity and promotes mutual respect and understanding among team members.
Rachel will provide practical tips and strategies for handling client assignments in a way that maximizes customer satisfaction and enhances the overall client experience. She will also share insights on how she ensures that the company's values and brand identity are consistently reflected in client interactions, regardless of the team member's age or design style.
Join us as we learn from Rachel's experiences and insights on how to effectively manage client assignments in a team that spans multiple generations and design styles, and ensure that clients receive the best possible service and experience from your business.
Need new headphones for working and listening to Floor Academy? Check out ISOTunes using the link below. Amazing Bluetooth headphones that are OSHA certified. http://bit.ly/2P5A9pR
Check out our sponsors
The International Surfaces Event
Johns Manville
Check out our website and store
Support the show