There are now five different generations in the workforce – including but not limited to Baby Boomers, Generation X, Millennials, and Generation Z. Different generations work differently and can therefore sometimes clash and cause conflict in the workplace. Different generations have also grown up with different levels of access to technology, and we offer some examples of how that comes into play in the workplace.

We stress the importance of continuity in an e-commerce business, why emotional IQ is crucial, how to build a team, and why leading by example is important. We also discuss why it's important to care about your employees and have an answer when they come to you with a problem.

While there are exceptions to every rule, it's so important that companies learn how to manage different generations in the workplace and use that as a guide or a baseline. We, as always, really hope that this episode is helpful to you! We would love to hear from you, so feel free to reach out to us via one of the contact methods listed below! Be sure to also subscribe to the podcast if you aren't already so that you never miss a new episode when it drops!

 

Time Stamps

[1:17] – Michele and Karamel open up by talking about Karamel's org chart.

[2:15] – Michele is very enthusiastic about different generations in the workplace.

[5:30] – Jobs get done differently depending on generations.

[6:37] – What is Karamel's preferred method of communication with her workers?

[7:49] – Karamel strongly believes in continuity and things being static.

[10:16] – Karamel reveals what her biggest non-negotiable is as an employer.

[12:55] – Michele points out that companies need to learn how to manage different generations.

[15:53] – Karamel refers to the book Emotional Intelligence 2.0.

[18:10] – Hear Karamel narrate an example of how she needs to work on her emotional IQ.

[19:28] – Michele argues that we need to lead by example.

[21:50] – Karamel and Michele discuss holding meetings.

[24:16] – Michele asserts that involving the employees is important.

[26:50] – Michele compliments Karamel on her planning process.

[28:32] – Employees need to be able to see the strength of the leader's vision.

 

Resources

CEO Chronicles – Website

Email CEO Chronicles: [email protected]

Email Michele: [email protected]

Email Karamel: [email protected]

Women Travel Abroad - Website

Travis Bradberry - Emotional Intelligence 2.0

John Maxwell - 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You