Are you familiar with the term ‘managing people, not things’? This is something that is super important in our industry, because if your salon business doesn’t have a happy productive team, then you basically have no business.

On today’s AHC podcast, iconic business coach Faye Murray is back to share her thoughts on this very topic. “I work with many managers who are very good at their jobs, but some are more successful than others,” she says. “The most successful managers are those that work well with their teams and have high staff retention rates - they are good at managing people.”

So what are the traits you need to be good at managing people rather than things? Listen to Faye and find out!

If you’d like to know more about Faye and her business coaching business, visit: https://yourcoach.net.au/