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Managing the Disconnect Between Leadership and the BD Team


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Join Neil Barrow for a masterclass on organizational alignment with Julianna Brooks, Director of Business Development and Strategy for Bradford Commercial. Julianna shares her unique career trajectory from analyzing financial data to becoming the crucial bridge between corporate boardrooms and boots-on-the-ground revenue generators.


In this episode, Julianna outlines a clear playbook for managing the massive disconnect that happens when executives set aggressive growth mandates without understanding market realities. She breaks down how to translate boardroom expectations into actionable daily metrics, how to establish a "bullpen" to guide first-year team members, and how business development professionals can effectively manage up by becoming the ultimate market feedback loop for leadership.



Outline:


00:00:00 Intro: From financial analyst to corporate strategy


00:03:16 Following the money to understand client decisions


00:08:05 The massive disconnect between the board and the frontline team


00:12:09 Why the easiest clients are actually losing you money


00:14:29 Why an "action orientation" beats the best territory


00:19:50 Delivering a 50-page strategy vs. picking up the phone


00:21:56 How to recover from a botched cold call and win the deal


00:28:03 The 5-minute research limit and calendar time-blocking


00:35:08 Defining your firm's identity to attract the right clients


00:42:03 Setting the goal to become a Top 10 property management firm


00:48:15 "The Bullpen": Coaching first-year brokers through burnout


00:57:30 Managing up: Using BD as the firm's market feedback loop



About the Guest:


Julianna Brooks is the Director of Business Development and Strategy at Bradford Commercial Real Estate Services. With a background in FP&A and corporate strategy across the oil & gas and tech sectors, she specializes in aligning executive growth goals with realistic, boots-on-the-ground business development execution.

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I Hope This Email Finds You WellBy Neil Barrow