In this lively and unfiltered episode of Stepping Into Your Leadership, Christine Courtney is joined by Tom Armstrong and Greg Shamie for a round of real-world manager conundrums—answered live, without prep, and with full candor.

Recorded in person and infused with group energy, this conversation dives into:

• What to do when a manager dominates meetings and unintentionally shuts others down.
• How to coach high-potential team members who talk to think.
• The leadership blind spots that can derail a team’s energy and performance.
• What to do when your team misses its KPIs—without falling into blame or burnout.
• The facilitation skills every manager needs to reset the room.

You’ll walk away with practical tips, reflective questions, and facilitation moves you can use immediately to energize your team and lead with greater impact.

Mentioned in this episode:

• Root cause analysis frameworks
• Step forward/step back team agreements
• Techniques to amplify quieter voices in meetings
• Why emotional tone matters more than metrics when a team is underperforming

✨ Whether you’re managing a high-performing team or leading through lagging momentum, this episode is packed with thoughtful guidance—and a few laughs.

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