Ep. 26 - Managing Up, Down, and Across with Kara Kriegshauser

Hi there folks! Creatives Meet Business is an event and podcast series based out of Austin, Texas for creatives of ALL disciplines to get from zero to one in thinking of themselves as business owners (in the creative sector). This episode features Kara Kriegshauser, Client Services Professional, who joined us in April during our roundtable event on Managing Professional Relationships. As you'll soon find out, she'll walk you through the fine art of managing up, down, and across in under 15 minutes. Because there's so SO much that's exciting about this episode - let's hop in and hear what Kara has to say! 0:00 to 1:40 - Ashland Opening Remarks and Intro of Kara Kriegshauser 1:41 to 3:44 - Introduction of Self and Topic (Managing Up, Down, and Across) Managing up - trying to influence someone to change their mind who has say over your paycheck Managing down - managing an employee, assistant, intern Managing across - working with someone equal to you (a peer) to accomplish a goal that you desire 3:45 to 5:10 - Success is about influencing others / 3 Main Things to help create influence Empathy Information Reciprocity Queso versus sushi with friend example that uses all three principles 5:11 to 6:34 - Mutual Respect Google study about what makes teams successful within Google. Survey result was "being nice to each other" Mutual respect What piece can you control and how can you influence within that 6:35 to 11:19 - Understand Place in System and How to Build Influence What's my goal. What can I control? What's my role? So, what can I control within my role? Managing up example with CEO at former company Managing up example with boutique owner and task management software Asana Pilot your idea! After implementation, work with the manager to find more ways to improve the process or solicit feedback for improvement Take time to celebrate 11:20 to 12:02 - Parting Quotes Steve Martin, "a mistake that we make is we ask ourselves who can help me when the question to ask is instead whom can I help first." Builds mutual respect "The key to successful leadership today is influence and not authority." 12:07 to 13:23 - Ashland Closing Remarks Stay in touch, email us ([email protected]) or connect with us on social (@createmeetbiz on Instagram and Twitter // Creatives Meet Business on Facebook) Links that Kara references: What Google Learned From Its Quest to Build the Perfect Team, New York Times Influence: Managing Up, Across, and Down Webinar with Steve Martin Asana  If you like what you hear, share the podcast with your friends, rate and review. To stay in the loop - follow us on Instagram, Twitter, Facebook or subscribe to the newsletter. Get ready for more info on Managing Professional Relationships, stay tuned! Thanks! Ashland, Creatives Meet Business