Shilonda Downing, Owner of Virtual Work Team LLC interviews Yael Sara Zofi regarding managing virtual teams successfully. Yael is a Facilitator, Trainer, Coach, Professor, Author, and CEO of AIM Strategies®, Applied Innovative Management®, a human capital consulting firm focused on developing global leaders managing virtual teams and facilitating cross cultural communications.  With 20+ years of consulting experience, Yael has applied behavioral science techniques and has helped countless leaders and teams focus on transformational initiatives that improve their bottom line and enable stronger human connection in the virtual workplace.