NND observed Volunteers' Week 2025 by discussing Managing Volunteers with Marta Aparicio, Volunteer Services Manager at Voluntary Action Islington who explains how to effectively recruit and manage volunteers and crucially, how to address inappropriate conduct by a volunteer. She also shares key considerations when crafting one of the most valuable tools in a volunteer manager's toolkit - a volunteer policy. To find a volunteer service organisation near you, please visit www.londonplus.org

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