Episode 22 focuses on business change and how those people who are not project managers are being asked to manage and execute on multiple projects. Businesses sell change, and projects are just executions of product, service, operational... changes. There is a simple tool used in ITSM (Information Technology Service Management) that is also transition into Human Resources, which can help any person organization and prioritize his/her projects. It is the Impact Urgency Matrix and it will help you better manage and execute your changes, even if you are not a seasoned project manager.