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Manana
In this episode of the podcast Gavin talks about ‘manana’, which is a Spanish term to say “relax, it’s taken care of, don’t worry it will happen”. Gavin has experienced some frustrating Spanish customer service when compared to how things work in the UK.
You can donate to Gavin’s JustGiving page for The Ocean Cleanup by clicking here: https://bit.ly/3DRZefO
Donating through JustGiving is simple, fast and totally secure. Once you donate, they'll send your money directly to The Ocean Cleanup, so it's the most efficient way to give - saving time and cutting costs for the charity.
KEY TAKEAWAYS
- The longer I had to wait for the delivery drivers with my new mattress the more I imagined I’d have to book a hotel room to get a good night’s sleep.
- In the UK, when you get estimates of delivery between 9 and 12, you don’t actually appreciate how confidence creating that is. They're going to be there, they’re just giving themselves a large window. My friend lives in the same town and his air-conditioning is broken, and in Spain between 3 and 5 in the afternoon it’s pretty hot, and every day for two days the repairmen were saying: “Don’t worry, we’ll be there this afternoon”., they didn’t answer phone calls or messages, what is my friend supposed to do? Eventually he turns up on the second evening and my friend is left scratching his head asking himself; “Why couldn’t they have just sent me a message or called to tell me he was going to arrive at this time?”
- It’s taken me much longer than I’d ever anticipated to get used to ‘manana’, I may not ever get used to it when it comes to the professional sense of services and things like that. But what it’s teaching me is that we get hung up on the smallest of words, claims and possibilities, on the thinnest of plans, ideas and opportunities. We get so attached that we can’t let go of the outcome, yet the outcome is the same whether it’s in the UK where it’s efficient and punctual, or in Spain where it’s relaxed. It will happen all in good flow.
BEST MOMENTS
‘Sleep is imperative to making good decisions.’
‘Why could they not say: “we’ll be with you between 6 and 7?”’
‘It’s a big cultural shift (living in Spain instead of the UK), in the UK people are punctual and efficient, in Spain it’s just “manana – don’t worry, it will be taken care of. Everything in its own time”.’
‘We have to learn to let go of all the ideals, all the attachments that we’ve been taught and learn to live in flow and harmony, because that is the true course to peace.’
ABOUT THE HOST
Gavin Scott is a born entrepreneur with a passion for start up and scale up. He has over 20 years real estate experience in investment and development.
Gavin says: Over the years I have discovered that mindset is everything. Now, that might sound obvious, but it is! You see the number of awoken minds are very few in reality. Whilst acknowledging mindset is key it is absolutely different from utilising, influencing, impacting and effecting great change, for yourself, your loved ones, friends, colleagues and the wider public.
Why?
Like most of us I have had many ups and downs. I want to share the lessons learnt and promote a better environment for all, internally and externally!
How?
Through sharing my own experiences and hosting some fabulous individuals including some big household names to discuss key topics around mindset and the success formulas I hope the listener will become inspired to create space for change for betterment in their lives. I aim to inspire change by encouragement, not by force. I intend to inspire by education, not by regulation.
CONTACT METHODS
View all episodes
By Gav ScottIn this episode of the podcast Gavin talks about ‘manana’, which is a Spanish term to say “relax, it’s taken care of, don’t worry it will happen”. Gavin has experienced some frustrating Spanish customer service when compared to how things work in the UK.
You can donate to Gavin’s JustGiving page for The Ocean Cleanup by clicking here: https://bit.ly/3DRZefO
Donating through JustGiving is simple, fast and totally secure. Once you donate, they'll send your money directly to The Ocean Cleanup, so it's the most efficient way to give - saving time and cutting costs for the charity.
KEY TAKEAWAYS
- The longer I had to wait for the delivery drivers with my new mattress the more I imagined I’d have to book a hotel room to get a good night’s sleep.
- In the UK, when you get estimates of delivery between 9 and 12, you don’t actually appreciate how confidence creating that is. They're going to be there, they’re just giving themselves a large window. My friend lives in the same town and his air-conditioning is broken, and in Spain between 3 and 5 in the afternoon it’s pretty hot, and every day for two days the repairmen were saying: “Don’t worry, we’ll be there this afternoon”., they didn’t answer phone calls or messages, what is my friend supposed to do? Eventually he turns up on the second evening and my friend is left scratching his head asking himself; “Why couldn’t they have just sent me a message or called to tell me he was going to arrive at this time?”
- It’s taken me much longer than I’d ever anticipated to get used to ‘manana’, I may not ever get used to it when it comes to the professional sense of services and things like that. But what it’s teaching me is that we get hung up on the smallest of words, claims and possibilities, on the thinnest of plans, ideas and opportunities. We get so attached that we can’t let go of the outcome, yet the outcome is the same whether it’s in the UK where it’s efficient and punctual, or in Spain where it’s relaxed. It will happen all in good flow.
BEST MOMENTS
‘Sleep is imperative to making good decisions.’
‘Why could they not say: “we’ll be with you between 6 and 7?”’
‘It’s a big cultural shift (living in Spain instead of the UK), in the UK people are punctual and efficient, in Spain it’s just “manana – don’t worry, it will be taken care of. Everything in its own time”.’
‘We have to learn to let go of all the ideals, all the attachments that we’ve been taught and learn to live in flow and harmony, because that is the true course to peace.’
ABOUT THE HOST
Gavin Scott is a born entrepreneur with a passion for start up and scale up. He has over 20 years real estate experience in investment and development.
Gavin says: Over the years I have discovered that mindset is everything. Now, that might sound obvious, but it is! You see the number of awoken minds are very few in reality. Whilst acknowledging mindset is key it is absolutely different from utilising, influencing, impacting and effecting great change, for yourself, your loved ones, friends, colleagues and the wider public.
Why?
Like most of us I have had many ups and downs. I want to share the lessons learnt and promote a better environment for all, internally and externally!
How?
Through sharing my own experiences and hosting some fabulous individuals including some big household names to discuss key topics around mindset and the success formulas I hope the listener will become inspired to create space for change for betterment in their lives. I aim to inspire change by encouragement, not by force. I intend to inspire by education, not by regulation.
CONTACT METHODS