CTSS Academy

MANTIS Bug Tracker


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👉 In this tutorial, we cover Mantis Bug Tracker, an open-source issue and bug tracking system widely used for software defect management, project tracking, and QA workflows. Ideal for both freshers and experienced QA professionals.


🔑 Key takeaways:


• What is Mantis Bug Tracker? – Open-source software for tracking bugs and issues across software projects. Can be downloaded or used via hosted version. Customizable to match development workflows 🔧


• Key Features –


  • Email Notifications: Updates, comments, and resolutions are sent to stakeholders 📧

  • Access Control: Project-level user permissions

  • Customization: Flexible setup to fit workflow

  • Mobile Support: iOS, Android, Windows Phone compatible 📱

  • Plugins: Expand functionality with Mantis plugin library



• How to Report an Issue –


  1. Log into Mantis

  2. Click Report Issue

  3. Fill fields: Bug Category, Reproducibility, Severity, Priority, Platform, Summary, Description, Steps to Reproduce, then Submit

  4. Submitted issue shows ID, status, creation date, and highlights by status color

  5. Issue details include reporter, project, last updated, attachments, and comments

  6. History tab tracks changes, updates, and added files

  7. Developer receives an email notification after submission



• How to Add a Project –


  1. Navigate to Manage > Manage Projects

  2. Enter Project Name, Status, Description

  3. Click Add Project to create



• How to Create a User –


  1. Navigate to Manage > Manage Users > Create New Account

  2. Enter Username, Real Name, Email, Access Level

  3. Assign user to projects and update preferences

  4. Login credentials are sent via email



• How to Create Custom Fields –


  1. Go to Manage > Custom Fields > New Custom Field

  2. Enter Field Name, select type, add data, and Update

  3. Link the custom field to your project

  4. Field now appears in Report Issue section



💡 Pro Tips:


  • Always use detailed steps and descriptions for bug reports to ease developer resolution.

  • Leverage color-coded statuses for quick visual identification of issue state.

  • Custom fields allow you to adapt Mantis to any workflow or project need.

  • Keep email notifications enabled for timely updates.



✨ Why this is important:


  • Mantis is lightweight yet powerful for tracking issues in software testing and QA environments.

  • Understanding Mantis workflows improves communication, bug tracking efficiency, and project management.

  • Prepares professionals for real-world QA projects and interviews.



📖 Learn More: Explore hosted Mantis or downloadable version to try hands-on reporting, custom fields, and project/user management.


📖 Want to level up even faster? Check out my eBook Kill All Bugs: Learn Software Testing in 1 Day:

👉 https://testingin1day.com

👉 https://testingin1day.ikas.shop

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CTSS AcademyBy CTSS Academy