Marc and Jon Ferrara have a very fascinating conversation on this episode of Marc My Words. Jon has been working in the computer/IT space for many years. He has worked in the field and has seen many dramatic changes. Jon talks about how he was one of pioneers of CRM back at a time when most people never heard of it and/or didn't know what that means. Jon has evolved and grown with the business to the point where he has gone off on his own and started his own business where he helps others with CRM. From Goldmine to Nimble to everything in-between, this is a very interesting conversation you will want to sit in on.

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