In this episode, we take a closer look at the joint presentation by Marcel Hartmann, Head of Department at Diakonie Michaelshoven, and Julia Halilovic, Enterprise Account Executive at voize, from the event Digitaler Pflegebetrieb 2025.

The discussion reflects on key success factors for introducing artificial intelligence into everyday care operations, focusing on how AI can be implemented in a practical, people-centric way. Their presentation explored how hands-on integration, clear communication, and targeted training help reduce resistance within care teams and support long-term acceptance. A central theme was positioning AI not as an additional burden, but as a real relief in daily care routines.

Discover the full presentation on YouTube (https://youtu.be/Bev3_JllgIo) And explore all other events at: www.worldclassbusinessleaders.com