In this episode, and in the context of tightening of Covid restrictions, and a new way to work, work from home, work from anywhere, we look back at a 2013 interview with Marcia Conner, where she goes into depth in the need for a more Human Centric approach to managing people. Topics include working with the person you hired, enabling all people to contribute (not just the extroverts), re-thinking value metrics solely based on in-the-moment engagement and a positive note on taking advantage of the opportunity to change things that were designed for 18th Century work. Thanks for sharing your powerful concerns and insightful perspective Marcia! You changed the way I frame, measure, and value engagement.   

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