Restaurant Tech Trends

Margo Hughes, Executive Director Business Services @ Bluemont Group


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๐Ÿฉ DONUT WASTE: $3M PROBLEM, MEET YOUR MATCH ๐Ÿฉ

Today on ๐Ÿ”Restaurant ๐Ÿค–Tech ๐Ÿ“ˆTrends I'm joined by Margo Hughes, Executive Director of Business Services at Bluemont Group, a Dunkin' franchisee with ~100 locations across seven states. Margo's become one of the most visible voices in restaurant AI thanks to Do'Cast: the donut forecasting system Bluemont co-developed with PreciTaste that's already cut donut waste by up to 30%. ๐Ÿ“‰๐Ÿฉ

๐Ÿ“บWATCH AND LEARN๐Ÿ“บ

๐Ÿ‘‰ The wild origin story of Do'Cast

๐Ÿ‘‰ How a $100/day waste problem becomes a $3M+ headache when you scale to 100 stores, and how Bluemont is on track to save another $1M ๐Ÿ’ฐ๐Ÿ’ฐ๐Ÿ’ฐ


๐Ÿ‘‰ Why over-optimizing waste actually means you're "managing your business down" ๐Ÿ“‰

๐Ÿ‘‰ The hyperlocal demand forecasting variables nobody sees coming: local election days, school field trips, sports games, weather, and that one neighborhood that always sells more sprinkles ๐ŸŒฆ๏ธ๐Ÿˆ

๐Ÿ‘‰ The puppy analogy every operator evaluating AI needs to hear. ๐Ÿถ

โž• PLUS: Margo shares what's next on her hit list AND drops a hot take in our rapid fire round on whether AI is more hype or more substance in restaurants right now. You'll have to watch to hear it. ๐Ÿ‘€

Margo, thank you for the puppy wisdom, and for proving that "small pond" reputations get built one great interview at a time. Now I gotta go try a sour cream donut. ๐Ÿš€

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Restaurant Tech TrendsBy Justin Foster