Mark Chambers managed to arrange for a seat at one of Pittsburgh's most exclusive locations: around the podcast table with Gordon and Brian. In this episode, we chat with Pittsburgh's only inductee of the prestigious Les Clefs d'Or, the national association of professional hotel concierges. Mark enlightens us in the subtleties of his unique profession with his natural class and humor. He has enjoyed a front row seat watching the cultural and culinary growth of Pittsburgh, and has the thick black book to prove it.