Mark Douglass, the founder of RVing Accessibility, has a compelling story to share as someone who was once confined to a wheelchair. As a result, he is an expert in the intent of the law, and the mechanics of how businesses need to make their facilities accessible to people of all abilities. Mark explains just how big a problem it is for the RV and outdoor hospitality industries, and he describes some common issues business owners face because they either aren’t aware of the law or think it doesn’t apply to their companies.