How do you lead a fertility clinic while keeping patient care, staff culture, and innovation at the forefront? In this episode of The People Playbook, Jason Taylor sits down with Mark Evans, CEO of Markham Fertility Centre, to explore his journey from young MBA to healthcare leader, the emotional challenges of fertility care, and how he’s transforming access to reproductive health across Canada.

Mark shares stories of patients traveling hundreds of kilometers for care, lessons learned from leadership, and how innovation - like AI and smart medical records - can make fertility treatment more efficient, accessible, and patient-centered. If you’re curious about leadership, healthcare, and the future of fertility care, this episode is a must-listen.