Fat Face’s Global Operations Director, Mark Wright kicks off our new series by looking back at 2020, and the challenges he and the retail industry have faced to not only survive but thrive during the global pandemic.

Mark outlines how agile they have needed to be in the way they operate and plan for the months ahead to ensure Fat Face continues to grow as we move through and beyond the pandemic.

He also discusses Fat Face’s expansion to the US market and their ambitions overseas. We wrap up the conversation with a compelling insight into his leadership style, priorities and values.