Uncaged Wisdom

Marketers in Travel & Hospitality w/ Holly Moreland


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In this episode of Uncaged Wisdom, we’re joined by Holly Moorland - Director, Customer Engagement Platforms & MarTech, at Hilton Hotels. Holly recently joined us on the recent Travel & Hospitality Industry Panel we hosted at Signals 20

Topics include;

  • How has Hilton approached communicating with its customers, guests, and loyalty members during these challenging times?
  • What level of Personalization does Hilton attempt, and has this changed due to the types of communications being sent? 
  • Have there been any specific lessons from handling the COVID-19 crisis that Hilton can implement long term?
  • For anyone who hasn’t listened to ‘How Marketers in Travel & Hospitality are Taking on an Unpredictable Year and Beyond,’ it can be found below: 

    https://www.cheetahdigital.com/signals/travel-hospitality-industry-marketers-digital-strategy

    In this episode, hear Holly’s full, pre-panel chat with Julian and Kayla.

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    Uncaged WisdomBy Cheetah Digital

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