If there’s one thing that’s obvious as soon as you have your first relationship, first job, or first child, it’s that we all have different communication styles and preferences. Well, your customers and potential customers are no different. 

 

The question is: Should you expect consumers to communicate with you the way you want them to or is it your responsibility to meet them where they are? That’s exactly what we’re digging into on this week’s Spark Live.

 

We’ll cover: 

 

✅ Which new methods of communication modern customers seem to prefer

✅ How to determine what your potential customers will do if you don’t offer them their preferred communication method

✅ How to monitor and manage communication