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Thanks so much for a great season 1! Josh and Adrienne have big plans, goals, and family plans so we’re taking the summer off to focus on those things.
We’ll be back in September to share more of what’s on our mind!
Have a great summer!
Do you know what kind of marketer you are? Adrienne went through practice to gain clarity on her marketing strengths, weaknesses, and areas of learning.
If you’d like to go through the exercise yourself, here’s the post from Emily Kramer’s newsletter outlining the various types of marketers’ roles and their functions.
If you’re looking for full-time work, or clients this could be a helpful exercise in sharing your expertise. For a bonus impact, add results, stats, and numbers to each area.
Kamil Rextin chats about the work 42 Agency does and how developing a diverse team has helped the agency serve clients creatively.
Find Kamil here.
Find 42 Agency here.
In this episode, Josh and Adrienne explore the benefits of bringing on a generalist assistant or a specialist.
Adrienne shares her experience hiring VAs from both individuals and an agency.
Know the variety of playbooks available, but always do what’s best for you and your own business.
Decide what to hire and how to lead:
* What do you enjoy?
Even if some say it’s a waste of time for a founder to perform some tasks, if it’s something you enjoy, why would you hire that out? Josh used the example of how he still mows his own lawn, despite most of his neighbors hiring a landscape service.
* What do you dread?
Know what you hate to do and be comfortable hiring that out.
* Learn how people want to work, hear feedback, and praise.
Kamil Rextin from 42 Agency joins Adrienne and Josh on Marketing Retro to dig into a recent tweet about Kamil’s hypothesis that there’s a connection between interest rates being zero and the booming creator market.
We defined creators as individual people monetizing from audiences and promoting via social platforms.
From Kamil's perspective, it used to be okay to take risks without having tons of data or worrying about conversions because interest rates were low. However, things have changed now that interest rates are higher. It's not as easy to get money as it was before. This could have an impact on the creator economy, especially for those who rely on B2B sponsorships and deals with brands.
There’s a huge disconnect between people selling to other people, and creators relying on B2B companies.
Some key takeaways:
* B2B companies need to understand their attribution metrics.
* Creators should create multiple streams of revenue.
* A new content creator may find it challenging to gain the same momentum as someone who started two or three years ago, possibly due to the current state of things.
Josh and Adrienne talk about what tactical efforts can be made to ensure you’re operating as efficiently as possible.
Look at the most important pieces of marketing first: buyer’s journey, homepage analytics, and low-hanging fruit.
* Know how you compare to industry standards.
* What are the cap rates for each area of your focus? What is the opportunity cost to increase certain benchmarks?
* Find industry benchmarks from industry reports, Databox benchmark reports
* How to identify if you’re reaching a point of diminishing returns? Look at data holistically, what low-hanging fruit is available, and where are there leaks in your funnel that can be tightened and refined.
* Buyer’s journey: How to identify opportunities in your buyer’s journey?
What does the model of attribution look like?
* Look at one thing at a time, before changing all things. Keep a record of changes that have been made, when you made them, and what were the results of the test.
* Align all copy campaign material with your positioning and messaging.
* Tie your KPIs to larger organizational goals. This helps each team member understand exactly how their job and responsibilities help the overall org meet its goals.
* Slow down to get back to speed.
Part of One of our series on “The year of efficiency”. We look into how you run efficient teams and efficient marketing practices.
We talk a bit about “ChatGPT” and how a marketer can use it to create efficient processes.
* Do you really know your buyer’s journey? There’s a clear need to understand the steps your buyers go through when buying your product, but often marketers aren’t looking closely at the data.
Understand your numbers clearly. Look into your CRMs, go back to your customer, and nuanced understanding of your customer’s behavior.
How We’ve Used ChatGPT for Efficiency
* To help find holes in your content, or create an outline.
* Treat it as a partner in your process, not a replacement.
* Dynamic ad keyword research
* Messaging Mapping
* Job description from video transcript
* Ask ChatGPT for feedback on a piece
* Expert participated and contributed AI articles
* New hire knowledge hub
* Creative ad brainstorming
There are so many challenges that one-person marketing teams face. One of the best executions is when the marketer is the “final say person” and is the manager and strategist who utilizes the talent of agencies and freelancers.
The most important job of the one-person marketer is to share your particular marketing expertise with your boss. And be able to teach them how your expertise ties to revenue.
How to level up as a one-person marketing team:
* Utilize consultants
* Build a team of freelancers
* Set expectations in output and cadence of content and marketing initiatives
Many companies are missing the mark on why their customers buy their products.
Three buckets of people you want to interview to understand JTBD:
* New Customers
* Long Term Customers
* Loss deals
Josh is curious about interviewing his customers, customers. This might be challenging, but Josh would want to know how they were referred to a new product.
Josh and Adrienne Brainstorm about interviewing as lead gen:
* Choose 25 favorite clients
* Interview their customers
* Show the interview to the company and let them know about the buying triggers found.
* Use social listening to find customers to interview
How do you vet a marketing professional in an ethical way. There’s a challenge in the hiring market today, for folks who want to hire qualified folks and understand their qualifications, without asking for free work.
It often comes down to conversations with the marketer to understand their skillset and where your need overlap.
For an early stage startup it can often be disappointing to hire a marketer with a specific skillset, when you aren’t sure are on what kind of skillset you need. Early stage startups, might want to consider a full-stack marketer.
A good way to find marketers it so listen to them on podcasts, and hear what they think about complex marketing problems and interested issues they’ve overcome.
Or opt for a short-term project where you can see the marketers skill set, and understand their strengths and work ethic.
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