Before serving as the head of Social Lab at Google, Santi Pochat worked at Starbucks, Adobe, and Facebook. Over the years, Santi has established expertise in marketing and building community.
In this episode, Santi and host Chantelle Marcelle discuss the importance of storytelling and how connecting with people personally and emotionally leads to the success of a community.
The two touch upon search trends and discuss how Google remains at the forefront of information available on the web. During the conversation, they also pinpoint the importance of trust and identify ways Google maintains its reputation as a trustworthy company.
Spoiler alert: Santi shares what it was like working on a project with Rihanna and Jay-Z.