Communicating effectively with your guests before, during and after their stay helps massively to encourage them to book direct next time, give you extra custom and book again repeatedly.  What types things could we say, and which tactics and incentives can we use to ensure those repeat bookings keep rolling in?  For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

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