Have you ever noticed that two people—or two organizations—can experience the exact same event and end up with completely different outcomes? Same challenge. Same pressure. Same disruption. Different outcome. Why? Because events alone rarely determine outcomes. Response matters.

Today, we will unpack Dr. Robert Resnick’s formula, E + R = O, popularized by Jack Canfield and Kent Julian.

“Stupid people express their anger openly, but sensible people are patient and hold it back.” Proverbs 29:11 GNT

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