I bet you know people who are nearly impossible to replace. They may not be the loudest. or have the fanciest title. They may not even earn the highest salary. Yet when they leave an organization or team, everyone feels the difference. Why? Because, from my perspective, some people consistently bring more value and add significance than what is merely required. They do more than expected, and they serve beyond minimum standards. They go the extra mile. They give what I like to call nine hours for eight. “Ants are creatures of little strength, yet they store up their food in the summer.—Proverbs 30:25 NIV

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