Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.

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My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, transformational design and innovation training for teams and organisations for people within the Design and change-making space. 

In this episode I speak with one of my colleagues at This is Doing, Markus Edgar Hormess. Markus’s name is one that many within the service design world will no doubt be familiar with, but nevertheless let me tell you a little bit about my guest today.

Markus is based in Germany, is a trained physicist and partner at WorkPlayExperience. I look to Markus for many things within design, but I to his deep rooted passion with prototyping of services and just prototyping in general. The bits can so easily be trivialised or assumed are the moments that are missed and we chat at length about how to encourage prototyping generally within your organisation. We speak more around Play and what this means. What does the opposite of playfulness look like within organisations and again, how can we move the dial to become more likely to lean into the prototyping mindset.

Let’s jump into it!

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