Maryland Transit Times host Ken Berger spoke with Bianca Trayham from the Transit Information Contact Center (TICC) about the various services TICC provides MDOT MTA passengers. The Contact Center is open from 6:00 AM to 7:00 PM providing riders with real-time bus information, help answer customer’s concerns and informing passengers of bus diversion and street closure when they call in. TICC also provides transit information to the hearing impair community and can be reached at 410-539-3497. To contact TICC call 410-539-5000.