XR for Business

Mass VR and Squeaky Floors, with PwC's Jeremy Dalton


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One of Alan's favourite XR
experiences was running into a room at the Royal York Hotel, filled
with 200 people, all deathly silent and hooked into VR headsets. It
may sound like a Matrix prequel, but it was actually a demo of PwC's
VR platform. Jeremy Dalton -- the author of this anecdote -- stops by
to talk about mass VR technology.
Alan: Welcome to the XR for
Business Podcast with your host, Alan Smithson. Today's guest is
Jeremy Dalton. Jeremy leads PwC's Virtual and Augmented Reality Team,
helping clients across all sectors understand, quantify and implement
the benefits of virtual and augmented reality technology. As part of
his mission to educate, connect, and inspire, he's also a member of
the World Economic Forum, Virtual and Augmented Reality Global Future
Council, and sits on the Advisory Board of Immerse UK, a cross-sector
network for businesses, research and educational organisations in the
immersive technology industry. Jeremy is also an advisor for the
VR/AR Association, and he's also a mentor for our XR Ignite program.
To learn more about PwC's VR and AR endeavors, you can visit
PwC.co.uk/vr.
Welcome to the show, Jeremy.
Jeremy: Hi, Alan. It's a
pleasure to be here.
Alan: It's such an honor and a
pleasure to have you on the show. We've been communicating for many
years now and we even have a kind of a joint research folder that
we've been adding to over the years. So it's really great to have you
on the show.
Jeremy: Definitely, I'm looking
forward to getting stuck in.
Alan: [laughs] Yeah, it's
amazing. So I just want to tell a quick story. About two months ago,
you came to Toronto with your PwC team and ran a partners conference,
and you had an enormous number of simultaneous virtual reality
experiences. So you wanna maybe just explain what that was and how
that came to be?
Jeremy: Yeah, sure. So this was
a particularly exciting project for us where -- very, very quickly,
in summary -- we put 200 people into virtual reality at the same time
and they all had this simultaneous experience in the same room. And I
was able to collect that data in real time and understand exactly
where in that experience they were and what decisions they were
making in that world. So it was fantastic. It went off without a
hitch, thankfully, given the number of potential technical issues
that could have gone wrong. I was very happy. It all went very
smoothly.
Alan: It was quite endeavour. I
remember you said, "Hey, we're doing this thing tomorrow
morning. I'm in Toronto." I cancelled my meetings the morning, I
came over there. I went into the hotel -- it was at the Royal York in
Toronto -- and I went upstairs, walked into this room and it was dead
silent. And there's 200 people -- 200+ people, there was more than
200 people, for sure -- and you could hear a pin drop on a carpet.
And it was the strangest thing, because everybody was in VR and
everybody's looking in different directions. It was this crazy thing.
And you had this branching narrative. Maybe talk to what that
branching narrative was? Right after the experience, you were able to
show the information. Walk us through how that came to be.
Jeremy: Yeah, sure. And I like
your comment about being able to keep everyone quiet. That was
actually mentioned as well by by some of the organizers of the
conference, that they were amazed by this pindrop silence in the
room, because obviously it's very rare. You've usually got people
messing around on their mobile phones. You got them talking to each
other, going to get a glass of water, leaving the room, coming into
the room. So I think it's a testament to the power of virtual reality
to create such a captive and focused audience.
Alan:
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XR for BusinessBy Alan Smithson from MetaVRse

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