What the heck is going on with a company firing 900 people over a zoom call?
Brian's thoughts on communication or the lack thereof.
https://www.youtube.com/watch?v=0dOPQULS8nI
Transcription
Mass zoom firing, the real problem.
Hi I'm Brian Pombo, welcome back to Brian J. Pombo Live.
How would you like to be this poor son of a gun, this CEO of better.com.
And he fired 900 people in a very unusual way. He got them all on zoom at the same time, and just did it in one fell swoop.
Now, anybody who's a business owner or executive, I mean, I know everybody felt sorry for the people that got fired.
Honestly, I've always lost my largest clients or got fired from positions. I don't think I ever got let go from anything, that wasn't right before Christmas.
I mean, it always happens that way.
It's always right before or right near the holidays, and it just seems to be a common time. I don't really know why that is but that doesn't surprise me.
The fact that they lost their job. That doesn't surprise me most of the interviews, I saw people who had been through these types of things before, it was just a very awkward, strange way of doing it.
Okay, getting them all together. It's kind of like get them all together in one room, even though it's virtual, and doing all at once.
I mean, why not?
Why not just send them an email?
Why does it have to be live like that?
And the way he did it, I'll tell you what the real problem here is the way that he did it, the way he went about doing it. It's a real problem.
If you're going to do it that way, you don't try and show it from the company perspective, which is what he did.
What he did is he went on to explain how the company was being acquired and all this other stuff. And how this is, you know, a net, he said, unfortunate, but you know it's not that we have to do he did it in a very nonemotional.
I heard someone use the term dispassionate, which I mean, it's how it should be to an extent. But it's not the way that you should deliver it, you shouldn't deliver it on something that's being recorded.
Something that it is to that many people all at once, if you're going to then it needs to be choreographed a little better.
You got to think about who your audience is, who are you actually talking to, what are you actually saying to them?
Maybe contemplate, you know, maybe Is there any way we could have done this either earlier, or in a slower progression or something is there any other way to be able to let these people go rather than clean-cut, showing, showing little compassion whatsoever? It that's, that's difficult. That's a difficult play.
In business, you know, if you're an executive, if you're a business owner, you understand this concept. And you know that these difficult things have to happen from time to time, but there's a way to do it. There's a way not to do it.
What this gentleman did was the way not to do it.
This is why it became this widespread thing, really, because the amount of people that fly all at once, and it was recorded, if it hadn't been recorded, it would have had a little less staying to the media, except everyone could go and watch him do it over and over again, and mock him for it.
Of course,