Episode Summary:
In this episode of Soulful CXO, Dr. Rebecca Wynn welcomes Sarah Armstrong-Smith, Microsoft’s Chief Security Advisor. Sarah brings deep experience across business resilience, crisis management, and cybersecurity, with leadership roles at Microsoft, the London Stock Exchange Group, Fujitsu, EY, and AXA. She has been on the front lines of major incidents, including IT failures, data breaches, and fraud.
They discuss:
• A holistic approach to business continuity and crisis management
• Prioritizing people impact and critical decision-making during incidents
• Lessons from real-world failures and high-pressure events
• The shared responsibility model in cloud services
• Why organizations must stay accountable for their data and user activity
This Master Class episode provides essential insights for leaders strengthening their crisis readiness and security strategies.

Sponsor
Produced in partnership with Click Solutions Group — providing cybersecurity leadership, strategy, and technology solutions for modern enterprises.
Learn more: ClickSolutionsGroup.com

🎧 Listen Now
Apple Podcasts: https://apple.co/49vptby
Spotify: https://open.spotify.com/show/4DJ67GCpreXLgy2VSa5Ire

📺 Follow the Soulful CXO YouTube Channel
https://www.youtube.com/@soulfulcxo

🔗 Connect on LinkedIn / Social
Dr. Rebecca Wynn: https://www.linkedin.com/in/RebeccaWynnCISSP
Soulful CXO: https://www.linkedin.com/company/soulfulcxo
Sarah Armstrong-Smith: https://www.linkedin.com/in/sarah-armstrong-smith

Resources / References
• Effective Crisis Management: https://www.amazon.com/Effective-Crisis-Management-Demonstrating-Experiences/dp/9355512716
• Understand the Cyber Attacker Mindset: https://www.amazon.com/Understand-Cyber-Attacker-Mindset-Counteract/dp/1398614289

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#SoulfulCXO #CyberResilience #CrisisManagement #BusinessContinuity #Leadership #CloudSecurity #IncidentResponse #SecurityStrategy #TechLeadership #Cybersecurity