In this episode of 9-5 Exit Plan, I sit down with author, speaker, and leadership expert Ilene Marcus to discuss emotional intelligence, leadership, resilience, and managing difficult people in business and life.

Ilene shares lessons from leading more than 10,000 employees across multiple industries while explaining how self-awareness, communication, and mindset shape success as an entrepreneur and leader.

We also discuss workplace dynamics, personal growth, resilience, and practical ways to improve leadership and relationships.

Ilene: https://www.amazon.com/Managing-Annoying-People-Maximize-Performance/dp/1530496268