welcome Ed Furner with Mariani Landscape.  Ed shares his thoughts on challenges and strategies with handling

difficult clients and the importance of seeing complaints as opportunities for education and relationship building rather than a threat.  He also talks about the importance of time management and having a hands-on approach. Ed emphasizes the importance of meticulous planning and time management to effectively handle client appointments and internal tasks.  He also shares suggestions for pre and post follow-up meetings with clients.  This episode is hosted by Skyler Westergard with LandCare and Brett Lemcke with RM Landscape.