Alka Sharma introduces Gabe Karp, who shares his background and expertise in conflict resolution, including his definition of good conflict. Gabe provides strategies for resolving toxic conflicts and explains the origin of his book title "Don't Get Mad at Penguins," illustrating the concept of moving past limitations. The discussion addresses perception and expectation gaps in conflicts and explores Gabe's transition to a focus on conflict resolution, along with the inspiration behind his book. Gabe shares life lessons on the impact of ego in conflicts and offers insights into managing disputes effectively.

(0:00) Introduction of guest Gabe Karp

(0:37) Gabe Karp's background, expertise, and defining good conflict

(2:10) Strategies for resolving toxic conflicts

(5:31) Origin of the book title "Don't Get Mad at Penguins" and moving past limitations

(9:24) Perception and expectation gaps in conflicts

(13:21) Gabe Karp's transition to conflict resolution and inspiration behind his book

(15:38) Life lessons and the impact of ego in conflicts