Resolving or Managing conflict is all well and good, but wouldn't you rather master it? Karen Valencic has decades of experience, a best selling author credit, and also writes for Newsweek! I'm not sure what else you could want.

This episode is being reloaded after some hosting problems resulted in deletion.

Email the show for any number of reasons. [email protected]

PLEASE SHARE THIS SHOW! 

Leaderboard: 1. United States 2. United Kingdom 3. Canada 4. Australia 5. Iran