Richard Walsh is joined by Andrew Almazon to delve into employee retention and leadership challenges. Andrew shares his background and highlights the importance of understanding a business timeline and balancing skills. The discussion covers managing creative teams and the benefits of cross-departmental rotations for sales-creative synergy. They explore shifting company culture, recognizing employees, and the impact of overcoming fear and ego in business. Insights from the hospitality industry and Starbucks' business model are discussed, emphasizing knowing your limits. The episode concludes with the value of discovery and consultation in business, a holistic consulting approach, and how to connect with Andrew Almazon.

(0:00) Introduction and Employee Retention

(0:15) Sponsor: Sharpenthespearcoaching.com

(0:42) Guest Introduction: Andrew Almazan

(1:06) Background and Experience of Andrew Almazan

(2:30) Understanding Business Timeline and Balancing Skills

(4:17) Managing Creative Teams and Leadership Challenges

(9:45) Cross-Departmental Rotations and Sales-Creative Synergy

(18:42) True Outcomes and Shifting Company Culture

(24:12) Employee Retention, Recognition, and Seeking Help

(27:42) Overcoming Fear and Ego in Business

(32:16) Seeking Outside Expertise and Hospitality Industry Insights

(41:10) Starbucks' Business Model and Knowing Your Limits

(44:54) Discovery and Consultation in Business

(46:16) Holistic Approach and Integrity in Consulting

(49:09) Contacting Andrew Almazon

(50:03) Engaging with Resources and Closing Remarks

(51:01) Outro and Sponsor Reminder