On this episode, Jake dives deep into what makes consumers tick (and sometimes flee) with guest Jeremy Aaronson, Chief Revenue Officer at UpSellit. Throughout they explore the art of crafting a stellar online experience and with over two decades in the online space, Jeremy dishes out wisdom on everything from mastering consumer personalization to harnessing AI's future influence. He highlights the common mishaps on e-commerce sites, like poorly implemented carts or lack of personalization, which might send your customers running to a competitor.

The discussion weaves through the complexities of today's competitive landscape, touching on strategies like brand-to-brand partnerships and calculated incentives to keep consumers loyal. It's a packed session filled with valuable nuggets for anyone looking to spruce up their e-commerce game, ensuring authenticity and strategic market moves remain at the core of success. So, next time you're thinking "How do we win over that wandering shopper?" remember, it's all in the tweak and finesse.