Business Veda

Mastering Relationship Building for Successful Entrepreneurship: Tips and Strategies - With Moussumi Dhar


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Learning the art of communication can make you successful in your personal as well as professional life. But, most people struggle with saying the right things at the right time.

In this episode of The Business Veda podcast, your host Malay Damania is in conversation with the extremely talented Moussami Dhar, founder of Gratefy. Moussami shares the impact and importance of building strong relationships with customers as well as employees. 

She also shares how they design employee loyalty programs at Gratefy so that each employee feels recognized. She even adds what they do to help with employee retention.

Key Takeaways

  • You can only have strong business relationships if you stay consistent in your communication.
  • Communicate what you believe in rather than just talking with clients or employees for the sake of doing it. 
  • Networking in entrepreneurship is based on crisp and clear communication instead of beating around the bush.
  • Get creative with communication. Make it personalized for your clients. For example, send them hand-written greetings on their birthdays or on festivals as no one is doing that anymore.

Listen to the entire episode as Malay and Moussumi discuss the importance of building trust in a relationship and how you can do the same for your business.


About the guest

Moussumi Dhar. Founder of Gratefy. We focus on creating a solution for corporate/s to enable them to create a human bond with their clients, employees or channel partners. 

Gratefy works on:

·       Client retention programs

·       Client loyalty programs

·       Employee engagement programs

·       Scheduled whats app system

·       Scheduled emailing system

·       Gifting

·       Events and Experiences


Website:-  www.gratefy.com 

Linked in : http://linkedin.com/in/moussumi-dhar-49516053

Email: [email protected]



Buy Malay’s book - Business Champ

Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.

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Connect with Malay at:

Website - www.malaydamania.com

Linkedin - https://www.linkedin.com/in/malay-damania-23285717


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Business VedaBy Malay Damania