Untrapped: Building a Life Beyond Business

Mastering the Art of Communication with Laurie Brown

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When we think about communication, often it's just about talking. 

But Laurie Brown, a global communication strategist, unveils how communication can transform careers and businesses. 

Laurie shares her journey from acting in training films to becoming a communication expert working with Fortune 500 companies and small businesses globally. 

She delves into her 'Chameleon Communication' approach, her transition during COVID-19, and the impact of AI on communication. 

Laurie also discusses the evolving customer service landscape, the significance of effective listening, and the challenges of modern-day communication. 

Whether you're a business leader, a technical expert, or a parent, this episode is full of actionable insights on enhancing your communication skills. 

Tune in to discover how Laurie helps professionals adapt and excel in any situation.

Connect with Laurie:

  • Website: https://lauriebrown.com/
  • LinkedIn: https://www.linkedin.com/in/lauriebrowncommunicationexpert/
  • Facebook: https://www.facebook.com/Lauriebrowncommunications/

    • Connect with Rory:

    • Website: https://vybemedia.io 
    • LinkedIn: https://www.linkedin.com/in/therorymiller/ 
    • Instagram: https://www.instagram.com/therorymiller/

      • Timestamps:

      • 00:00 Introduction to Laurie Brown: Communication Expert
      • 00:59 Laurie's Acting Background
      • 02:07 Transition to Communication Training
      • 05:31 The Evolution of Customer Service
      • 09:27 The Human Element in Communication
      • 16:27 Using AI to Enhance Communication
      • 19:12 Adapting to the Digital Age
      • 22:41 Interactive Training Experience
      • 23:49 Incorporating AI in Training
      • 25:30 Measuring Success and Future Goals
      • 26:28 The Five Cs of Communication
      • 27:16 Compassionate Communication at Scale
      • 30:42 Parenting and Communication
      • 36:31 Changes in Communication Post-COVID
      • 42:59 Conclusion and Contact Information
        • ...more
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        Untrapped: Building a Life Beyond BusinessBy Rory Miller