The James Neilson-Watt Show

Mastering the Art of Dealing with Difficult Clients & How to Convert Your Knowledge Into Revenue with Rebecca Zung


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Any service-oriented business or profession has, at some point in time, dealt with difficult people and situations. This is an important skill aspiring entrepreneurs need to master and Rebecca Zung has pioneered in this field for her colleagues in the law profession. Rebecca is a lawyer, an author, a coach, and a narcissist negotiation expert who has successfully produced courses focusing on high conflict negotiation. Delve deep into the aspect of entrepreneurship where you will learn about the different personalities and facets of the clients you may need to deal with. Ultimately, find out how you can turn your knowledge, skills, and experience into valuable courses that can solve the most pressing problems of your clients and the people within your league.

“I feel a personal mission, a personal crusade to help people deal with narcissists because of what I had to deal with, myself.”

-Rebecca Zung

In this Episode:

  • Have a fresh view of your processes and learn how to pivot the skills and the knowledge that you have into value-adding courses for your clients.
  • How to create a funnel where you can market your business to the right clients and the tools and platforms that can help you with the marketing aspect.
  • Getting into people’s heads about the help they might need and initiating the steps to offer a solution in the form of courses they can search and view from your chosen platform. 
  • Understanding the need to reach out and approach your clients from the SEO perspective and how you can teach Youtube who to show your content to. 
  • Why communication is a prerequisite skill for entrepreneurs and the amount of work you need to put in if you want to succeed in any business or field you choose to pursue.


Episode Resources: 

  • Healthcare Business Secrets: Free Group
  • Grab your FREE Crush My Negotiation Worksheet and Crush Your Negotiation In Just 5 Steps!


Connect with Rebecca Zung: 

  • Instagram
  • Website
  • Facebook
  • Youtube
  • Twitter
  • Podcast


Connect with James Neilson-Watt:

  • Facebook
  • Instagram
  • Youtube
  • Website 


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The James Neilson-Watt ShowBy James Neilson-Watt

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