Embark on a journey to dissect the art of saying 'no' with intention and clarity. Let's uncover the subtle intricacies of communication that can make or break a leader's relationship with their team. We've all been there—struggling to convey what we mean without sending the wrong message. But what if you could navigate these waters with confidence? Our conversation takes a deep dive into the missteps and triumphs of executive speak, from the pitfalls a senior executive faced while aligning her team's understanding to the empowering effect a well-placed 'no' can have on both leadership and team growth.

In this episode, we discuss the following:
1. Being clear about expectations and learning to say no effectively.
2. Importance of active listening and thoughtful responses.
3. Different ways to say no effectively.

CONNECT WITH SUSIE:
https://www.linkedin.com/in/susietomenchok/

CONNECT WITH JAMES:
https://www.linkedin.com/in/capps/